Recruitment of Software Developer at Grazitti for Chandigarh locations

About Grazitti:
Grazitti Interactive
Grazitti Interactive is a global digital services provider leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2007, Grazitti has been helping companies power their businesses with its marketing automation and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce, Google, Alteryx, Microsoft, Adobe, Lithium, Optimizely, Acquia, Shopify and Jive. We combine these platforms with our innovative approaches to provide effective, result-oriented solutions to our clients. We have been helping hundreds of global companies to transform their business technologies and save millions. With offices in Chandigarh, India, and Mountain View, California, Grazitti Interactive has a growing client base ranging from a diversified set of Fortune 100 companies, non-profit organizations, and government agencies to mid-to-small size organizations. They rely on our creative thinking, expertise to deliver the most effective solutions, and repeatable results.

BE/B.Tech, MCA ME/M.Tech, MBA from 2012-2017 batches.

Job Description:
Receive and resolve inbound customer support queries via a phone queue or web tickets.
Handle and resolve customer queries via inbound phone calls, emails or web chat.
Provide support on non-technical & account management inquiries
Maintain awareness of competitive activity and opportunities for product development
Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions.
Research and resolve customer inquiries for the various products and services.
Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
Must meet or exceed individual performance goals and metrics focused on providing customer support.

Skills Required:
Excellent communication skills
Basic programming exposure (HTML, CSS, C, C++, Java, NodeJs)
Flexible to work in Night Shift (rotational basis).
Sound Analytical skills
Self-motivated and should be able to work independently.

Location: Chandigarh.

Salary: Best in Industry.

How to apply:

Interested candidates can apply Online

Click here to apply Online