Teradata is hiring Product Support Engineer for Hyderabad location
Recruitment of Product Support Engineer at Teradata Hyderabad location
Teradata delivers better business outcomes through technology-enabled solutions in the areas that matter most – from operational excellence and asset optimization, to customer experience and product innovation, to finance transformation and risk mitigation.
We work with leading businesses in over 75 countries worldwide. Our clients include many of the top performers and best-known brands in telecom, transportation, consumer packaged goods, financial services and manufacturing.
BE /B.Tech/ ME/ M.Tech (CSE/ IT/ ECE)/ MCA candidates from 2015/ 2016/ 2017 batches.
Key Areas of Responsibility:
1) Conduct problem triage on incidents.
2) Knowledge Management and related activities. Validate knowledge content for accuracy, relevancy and currency. Create and maintain Technical Alerts and other related technical artifacts. Create defect tracking tickets. Lead and/or participate on teams focused on creating technical bulletins, procedures and support processes (Change templates, FRO bulletins, Service bulletins and support tools.
Skills & Attributes
The ideal candidate is an acknowledged Teradata expert with strong interpersonal and communications skills, excellent analytical skills, ability to plan and organize.
24×7 operation may require working alternate shifts or being part of an on-call rotation
Some travel will be required
International travel may be required
Salary: Best in the industry
How to apply:
Interested candidates can apply through online.